Patient Information

Whether you’re a patient, family member or carer using our services, you’ll find lots of useful information in these webpages.

Patient Services

Patient Services (formerly PALS) is a confidential information and advice service for patients, relatives and carers.

bchft.patientservices@nhs.net
0800 587 0562
Open 9am – 4.30pm, Monday to Friday. Except for bank holidays.
An answering machine is available outside of these hours.


Alert: Due to a technical issue, Widnes UTC is currently operating a reduced service.

Find out more.