Patient Stories – Patient Information

Patient stories show us the lived experiences of the people who use our services.

They help us to understand what is working well for patients and their families and to see if we can make services better.

They also show people who are new to our services the type of care we provide.

This page will contain stories from patients and their families about their experiences.

Case Study Little William – Dental Cheshire and Merseyside

Case Study LM’s story – Dental Chester

Case Study Patient story – Dental Western Cheshire

Hayley’s Story, Dental Services in Oldham

Stephanie’s Story, Dental Services in Trafford

Hannah’s Story, Dental Services in Bolton

Kay’s Story, Dental Services in Rochdale

Bob and Nick’s Story, Dental Services in Bolton

Elly’s Story, Drive Ability North West

Ken’s Story, Drive Ability North West

Steve’s Story, Stoma Service in Warrington and Bowel Cancer Awareness

John’s Story, Community Neurosciences Warrington


Patient Stories to Board

Our Board of Directors sets the strategic direction for the Trust and are responsible for ensuring we provide high quality, safe and effective services.

Patients and carers are welcomed to board meetings to share their experiences of the care we have provided.

By hearing directly from patients and carers, the board can better understand the lived experience of our patients and gain insight into our service quality.

Understanding patients’ experiences can lead to making changes that will improve care for other people and/or highlight areas of good practice.