Have you got complaint?

To make a complaint, please fill in the form below and one of the Patient Services team will then be in touch with you to try and resolve the issue.

Alternatively, please contact Patient Services on 0800 587 0562 or bchft.patientservices@nhs.net.

View our Bridgewater privacy policy.

We aim to respond within three working days.


Patient leaflets

Compliments, comments, concerns and complaints leaflet

Making a complaint – easy read version

Being open

Children’s information about making a complaint leaflet


Bridgewater Complaints Policy

Compliments, Comments, Concerns and Complaints Policy

Alert: Due to a technical issue, Widnes UTC is currently operating a reduced service.

Find out more.