Other information – Patient Information

You can find other useful information on this page.

For all other enquiries, please contact the Patient Services Team on 0800 587 0562 or bchft.patientservices@nhs.net.

Consent policy

Consent to Assessment Examination and/or Treatment Policy (including Mental Capacity Act)

Patient Privacy

Protecting patient privacy

Your right to a chaperone 

Bridgewater Community Healthcare NHS Foundation Trust is committed to developing a culture within the organisation that promotes and champions the privacy and dignity of all patients.

It is recognised that how care is delivered can directly influence a person’s self-image.

Some healthcare consultations and treatments, particularly where they involve intimate parts of the body and state of undress, can make patients feel vulnerable or distressed.

The presence of a chaperone may assist in supporting and reassuring you during the healthcare interaction.

Read our leaflet on your right to a chaperone:

Are you a carer?

Bridgewater recognises that caring is an important role and wants to support and involve those caring for our patients wherever possible.

Visit our carer’s webpage for information for carers.

Bridgewater Patient Privacy Notice

Read our full Patient Privacy Notice.

Children’s Privacy Notice

Read our full Children’s Privacy Notice.

Freedom of information

The Freedom of Information (FOI) Act 2000 gives you a general right of access to recorded information held by public authorities.

Visit our FOI page for more.


Patient equality and inclusion means making sure the way we plan and run our services are fair for everyone, so that anyone can use them when they need to. –

Visit our Patient Equality and Inclusion page for more information.

Video consultations

Video calling is as convenient as a phone call, with the added value of face-to-face communication. It can save you time and money, and brings your care closer to home.

Visit our video consultations page.

Learning from Deaths Policy

View our Learning from Deaths Policy.

Our Patient Charter

Patient Charter: How we care for you, your friends and your family

PLACE report

PLACE Report Widnes Urgent Treatment Centre – 2022