– Repairs for manual and powered wheelchairs to be responded to within 3 working days.
– Emergency repairs should be responded to within 24 working hours.
– Repairs can be brought into the service if required during the hours of 8:30am to 3:00pm from Monday – Friday.
Delivery of Wheelchairs
– Standard delivery of wheelchairs should be within 3 working days.
– Priority delivery of wheelchairs should be within 24 working hours.
Rosscare – Out of Hours Service
– The out of hour’s service is available after 4pm weekdays, weekends and bank holidays.
– Ross care contact number 0151 653 6000.