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Widnes Urgent Treatment Centre (formally Urgent Care Centre)

About our NHS Widnes Urgent Treatment Centre (UTC)

The Urgent Treatment Centre (UTC) is based within the Healthcare Resource Centre and is for patients who have a minor injury or illness that requires urgent attention, but is not critical or life threatening.

The UTC replaces the service that used to be provided at Widnes Walk in Centre.

The UTC is run by a team of highly skilled multidisciplinary staff consisting of both Nurses and a Doctor who are specialised and experienced in the diagnosis and treatment of minor injuries and illnesses in both children and adults.

Diagnostic facilities, like x-ray, are also available at the UTC (8am – 8pm, 7 days).

There is a GP on site from 12pm until 6pm daily.


Widnes urgent care centre childrens roomWhat do we treat?

If you have one of the following minor injuries or minor ailments you could be treated at the NHS Widnes Urgent Treatment Centre:

  • Minor cuts or wounds
  • Sore throats
  • Bites or stings
  • Rashes and allergic reactions
  • Prescribed medication (subject to assessment)
  • Minor burns or scalds
  • Coughs and colds
  • Muscle or joint injuries (eg. sprains and  strains)
  • Earache
  • Eye injuries and infections
  • Emergency contraception

What we don’t treat:

  • Cardiac chest pain
  • Severe difficulty in breathing
  • Head injuries with loss of consciousness
  • Head injuries under 1 years old
  • Strokes
  • Sudden loss of vision
  • Repeat prescriptions
  • Chronic conditions

During the 30 minutes before closing, patients will be assessed but might be referred to their GP, Out-of-Hours GP or the A&E at Whiston Hospital or Warrington General Hospital.


Blood tests

Blood tests can be booked via Widnes Urgent Treatment Centre between 9am and 1pm from Monday to Friday by calling 0151 495 5036.

The blood clinic will be appointments only from 8am until 11.25am Monday to Friday.

No walk-in blood slots are available.


Who can access this service?

Anyone can use this service by appointment on 0151 495 5000.

We also accept walk-in patients.


Opening times

8am to 9pm, seven days a week.

365 days a year.


How will I be cared for in the UTC?

Patients will have a telephone triage, the triage assessment that will determine your clinical priority.

If you have a minor injury or illness that is not considered critical or life-threatening, you will be treated at the UTC.

The practitioner will offer you a telephone triage or a same day appointment to attend the UTC if required. You will be treated at the UTC between the hours of 8am and 8pm.

You will be prescribed any necessary medication, provided with information about your condition and given instructions about any further care that is required before being discharged home.

If you require further treatment or tests, then you may be referred to the local hospital or back to you GP, but this will be discussed with you during your visit.

If you are unsure about any aspect of your care please speak to a member of staff.


Contact details

NHS Widnes Urgent Treatment Centre
Health Care Resource Centre
Oaks Place
Caldwell Road, Widnes
WA8 7GD

Tel: 0151 495 5000
Textphone: 18001 0151 495 5000


Other local NHS services

  • Call NHS 111 on 111 – for free expert NHS health advice and information 24 hours a day.
  • Your local pharmacist will be able to give you free health advice and you don’t need an appointment. Many pharmacies operate extended hours on a rota basis. Please call or visit your local pharmacy for more information.
  • Your local GP should be your first point of contact for non-emergency illnesses which you can’t treat yourself. If your local surgery is closed, you can still contact a GP with the GP out of hours service. Just contact your local practice and your call will be re-directed.